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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Promote team effectiveness
   • Clearly define and communicate team goals and roles
2. Promote respect for team members through coaching and by example
3. Achieve balanced participation in discussions and activities
4. Negotiate work roles to balance team goals, job requirements and team members' strengths, experience, work styles and career goals
5. Apply effective conflict resolution processes and implement them fairly
6. Provide effective links between senior management, other teams and the work team
7. Encourage networking to share experiences, expertise and resources
8. Identify and develop individual potential
   • Assess each team member's strengths and weaknesses against documented job performance requirements and identify training and development options in consultation with them
9. Provide opportunities to develop skills through allocation/rotation of work tasks and roles
10. Encourage the sharing of knowledge and skills through coaching, mentoring and shadowing
11. Monitor individual and team performances
    • Review each team member's performance on a regular basis with the individual
12. Recognise achievements and address problems with performance
13. Provide constructive feedback on the performance of the team and team members
14. Record information relating to individual and team performance following workplace/statutory procedures